Privacy Policy & SMS Terms

• Contact details you provide, such as your name, phone number, and email address, when you call, text, email, or submit our contact form.
• Photos and descriptions of items you send to us for evaluation.
• Basic technical information, such as standard web server logs, collected automatically when you visit the site.

We use the information you provide to:

• Respond to your inquiry, evaluate your items, and provide a quote.
• Schedule and confirm appointments.
• Send customer care messages that you have requested or that relate to your inquiry.

By contacting us via SMS with your mobile number, or by providing your mobile number and asking us to text you, you consent to receive customer care text messages from Malpass, Inc. at the number you provide.

• Message types: appointment scheduling and reminders, quotes, and replies to your questions.
• Message frequency: message frequency varies.
• Cost: Msg & data rates may apply.
• Help: reply HELP for help, or contact us at (757) 280-2734 or don@sell-silver.us.
• Opt out: reply STOP at any time to opt out. After you reply STOP, we will not send you further text messages unless you opt in again.
• Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and consent are never shared or sold to third parties or affiliates for marketing purposes.

We do not sell or rent your personal information. We share information only with service providers who help us operate our business, such as email delivery, and only to the extent needed to serve you, or when required by law. As stated above, mobile opt-in information and SMS consent are never shared with or sold to third parties for marketing.

We keep your information only as long as needed to respond to your inquiry and meet legal or recordkeeping requirements, and we use reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

• To stop receiving text messages, reply STOP to any message from us.
• To ask what information we hold, or to request that we delete it, email us at don@sell-silver.us.

Malpass, Inc.
2650 Indian River Rd
Chesapeake, VA 23325

Phone: (757) 280-2734
Email: don@sell-silver.us